Quality Policy
Our Quality Management System has been meeting the requirements of ISO
9001:2008.
It encompasses all the aspects involved in the provision of services from initial inquiry through the implementation, operation and reporting.
The services we provide are managed in accordance with quality plans tailored to meet our client’s specific requirements. To ensure compliance with our Quality Management System, quality audits are carried out throughout the organization. It is the policy of all the companies to provide service and goods which meet the agreed contractual specifications and quality standards defined by the customer(whoever the representative is).
To this end, every operating unit is required
• To maintain staff able to interpret, clarify and conform to the client’s requirements
• To ensure, by proper selection and examination of goods supplied and / or incorporated are suitable and safe to operate
- To make sure that goods are installed in a satisfactory manner
- To commission completed systems so that their operation and maintenance is facilitated
- To ensure that the completed and commissioned systems are serviced on regular and systematic basis, if required by the client.
Furthermore, those operating units maintaining an Accredited QA system in compliance with ISO 9001:2015
We, RAMADA GROUP shall ensure compliance with client and International Standards. We are committed To provide complete satisfaction to our customer through the effective implementation of Quality management System which Has been established, documented, implemented and maintained within the organization. We set SMART
Specific
Measurable
Achievable
Realistic & Time Based
Quality objectives at all levels based on the quality policy to channel the growth of the organization as per the vision of the top management.
We accomplish this through the following objective areas
- Understand and meet the customer requirements with respect to performance, reliability and safety
- Strict compliance to specifications with emphasis on “does it right” every time in all areas of operation
- Selection and maintenance of supplier’s fundamentality based on the quality of their products and services.
- Ensure the requirement of safety & protection.
- Reliable & of timely service.
- Enhance customer satisfaction.
- Continual efforts to improve quality and productivity through technological excellence
HEALTH
Conducts its activities to ensure all health risks to employees, suppliers and others are minimized.
Ensure the promotion of health-related issues together with a system for discussing occupational health concerns.
Encourage all staff and concerned external parties to have high physical and health fitness in order to minimize health problems.
SAFETY
Ensure its facility is designed safely; its work activities and operations are conducted safely with a systematic examination and assessment of vehicles, equipment and procedures to minimize risks to employees, property and the community at large. Minimize overall accidents and avoid fatal accidents and permanent total or partial disabilities.